Semi-back online

Posted on Tuesday, February 10th, 2004

About five minutes after I posted that UPS was going to deliver my new DSL equipment, the doorbell rang. Three minutes later I had the box open on the floor in the office. 15 minutes later I the DSL filters installed on all three phone lines in the house, and the DSL cable plugged in. Five minutes after that, I was online on the new DSL connection. And locked out of this weblog.

New ADSL coming later today

Posted on Monday, February 2nd, 2004

Last week I signed up for a new ADSL account with Speakeasy, a top-rated ISP providing service in the Bay Area. Over the last five days, just about everything that needed to happen has happened, except for receiving the new DSL hardware, which is “out for delivery” according to UPS’s package tracker. I will probably have it up and running later today — at nearly 8x the speed of my current SDSL connection!

Good experience with SBC Yahoo! technical support

Posted on Tuesday, December 23rd, 2003

Helping a friend set up his new 20” iMac at his house yesterday, we had occasion to call SBC Yahoo!, his internet service provider (ISP), to collect some technical details. Against my expectations, we got through to a tech almost immediately (less than 2 minutes from dialing), and Gail was friendly, helpful, and extremely competent.


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