Symantec sucks less

Posted on Monday, December 22nd, 2003

After my last post about Symantec’s crazy rejection of my rebate form, I spent an hour tracking down the rebate within their processing system, in the end reaching a human being who said he would validate the rebate, and I should look for it in a couple weeks. That check has now arrived, so I have to say that Symantec in the end made good. But they didn’t make it easy.

Symantec sucks

Posted on Monday, December 8th, 2003

I just got a card in the mail, from Symantec’s rebate center. I am due a $30 rebate on updated anti-virus and personal firewall software we just bought for Rochelle’s computer, and their rebate center rejected the rebate claim for completely bogus reasons.


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